The Westin Resort & Spa Cancun, Cancun

Overall, my experience at the Westin was a mix of highs and lows. While the staff was exceptionally friendly and the activities for families were engaging, the initial chaos during check-in and the state of the first room left much to be desired. However, once moved to a different area of the hotel, things greatly improved with a lovely room and a quieter pool environment.

We had an enjoyable stay overall at the Westin resort and spa, but there are a few areas that could use some improvement. The staff were exceptional and made our experience memorable, while the pool and beach areas were quite nice. However, the room we stayed in felt a bit outdated and damp, not ideal for a luxurious resort. Dining was also a mixed experience, as the breakfast options could use some excitement to match the rest of the offerings.

I had a decent stay at the hotel while enjoying some nice beach moments. The rooms were spacious but felt sparsely furnished and a bit noisy. Breakfast was a highlight with plenty of options, and the staff was eager to assist, but be prepared for some upselling. Overall, while the hotel has some charm, it's not without its issues and lacks a cozy feel.

I had an incredible time at this resort! The rooms were spacious and clean, giving a comfortable vibe, and the views from the balcony were simply breathtaking. The staff were always kind and eager to help, making my stay even more enjoyable. I did experience a few hiccups, like some slow service at the beach and the bar closing too early, which was a letdown in such a lively area. Overall, it was a great experience and I’d love to come back.

The hotel provides some great amenities like multiple pools and beautiful views, especially during quieter times. However, the service was frustrating, with numerous issues like delayed requests and cleanliness problems. The dining experience fell flat, with tasteless food and poor quality. Overall, it's a mixed bag, with potential that wasn't fully realized during my stay.